Privacy policy

This Privacy Policy (“Privacy Policy”) describes what information Organicchems Solutions Private Limited (“Company”), as the operator of the Platform and Threpsi Solutions Private Limited, as owner of the Platform, may collect from a user (“You”, “Your” or “User”), on or through Our website ( (the “Site”) or one or more mobile application (the “App”), directly (the owner and the operator of the Platform are referred collectively as “We”/ “Us”/ ”Our”) or in relation to services otherwise rendered by Us (collectively “Platform”), including Our facilitation through the Platform, of purchase of pharmaceutical drugs from Retail Pharmacies, consultation with registered medical practitioners or facilitation of consultation with registered medical practitioners by third-parties (“Medical Practitioners”) and the facilitation of services by third parties which may include delivery of pharmaceutical, nutraceutical, over the counter products and such other products as ordered by You through the App or the Site, and scheduling diagnostic tests (each a “Service”, and collectively the “Services”) and how We use, process, disclose and try to protect such information.

You agree and understand that the Company is responsible for operation and maintenance of the Platform and all information collected and processed on the Platform is collected and processed by Us strictly in relation to Our business.

By clicking on ‘Continue’ during the sign-up process, by using Our Platform, or by using the Services, You confirm that You have read, understood, and agree with the privacy practices described in this Privacy Policy, and the Terms of Use (the “Terms”) and the collection, storage and processing of Your information in accordance with them.

This Privacy Policy is incorporated by reference into the Terms. Any capitalized terms used but not defined in this Privacy Policy have the meaning given to them in the Terms.

This Privacy Policy is published in compliance with, inter alia:

Section 43A of the Information Technology Act, 2000 (“IT Act”);
Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPDI Rules”); and
Regulation 3(1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 (“Intermediaries Guidelines”).

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